Legal Administrator Training
 October 10, 2005

A question we hear quite often from clients is where to find top quality management skills training for law firm senior administrators. Professional conferences seem to be increasingly geared to small firms and commercial seminars are too simplistic. So we have made a point of asking law firm administrators and training directors where they found their best training sources. The most consistent and enthusiastic answer was the Disney Institute. Located at Disney World in Florida, Disney offers a variety of courses on their methods of hiring, transferring culture, instilling loyalty, team work and quality client service. Most interesting is that they use the theme park as their learning laboratory as training participants apply what they learn to actual job applicants, employees (they call them cast members) and clients (guests). Programs last 3 ½ days and are a bit pricey, but every alumni we talked to said it was well worth the cost. (http://www.disneyinstitute.com).