Almost every study seems to indicate that the degree to which employees are engaged in their work is among the most important indicators of job satisfaction, performance and retention.For the past five years the Gallup organization has been working on a survey which effectively measures engagement.Recently they announced 12 questions that they believe employers can use to measure employee engagement and, conversely, design activities to create engagement.The 12 questions are:
Do you know what is expected of you at work?
Do you have the materials and equipment you need to do your work right?
At work, do you have the opportunity to do what you do best every day?
In the last seven days, have you received recognition or praise for doing good work?
Does your supervisor, or someone at work, seem to care about you as a person?
Is there someone at work who encourages your development?
At work, do your opinions seem to count?
Does the mission/purpose of your company make you feel your job is important?
Are your associates (fellow employees) committed to doing quality work?
Do you have a best friend at work?
In the last six months, has someone at work talked to you about your progress?
In the last year, have you had opportunities at work to learn and grow?
